Customer Service with a Smile

Recently I spent 3 months living at the Holiday Inn Express in Brighton, CO while I worked at Platte Valley Hospital. The staff at this hotel were incredibly friendly and accommodating. During my stay I had to ask the Maint. department to fix my shower head. Not only did they complete the task efficiently and effectively (no dirty footprints in the shower even!), Brent left me a hand-drawn note which left me smiling.

If you're ever in Brighton, check out this hotel. Tell Kitty or Kathy or Dawn or Krystyn or Nathan that I sent you.

Cheers -

Hot Chic

Last night Kelly was going to stop and pick up some groceries on his way home from work, and he needed the list of what we were out of at home. So I typed it into my iPhone and e-mailed it to him.

A little while later, he texted me back wondering where to pick up the "hot chic." Apparently the spell check on my phone had changed it from "hot choc" to "hot chic."