Friday, May 14, 2010

Customer Service with a Smile


Recently I spent 3 months living at the Holiday Inn Express in Brighton, CO while I worked at Platte Valley Hospital. The staff at this hotel were incredibly friendly and accommodating. During my stay I had to ask the Maint. department to fix my shower head. Not only did they complete the task efficiently and effectively (no dirty footprints in the shower even!), Brent left me a hand-drawn note which left me smiling.

If you're ever in Brighton, check out this hotel. Tell Kitty or Kathy or Dawn or Krystyn or Nathan that I sent you.

Cheers -

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